FAQ
Helping you to solve problems quickly!
Order Doubts
Deego is a professional backpack manufacturer and supplier. After more than 15 years of development, we have our own factory, superb technology and quality assurance, and can meet any needs of customers.
Customized items: Customized logo, color or other items for your own style, we also provide customized new style. Each project has its own MOQ.
The minimum MOQ for customized logo is 100, the minimum MOQ for customized color or other items is 300, and the minimum MOQ for customized new backpack style is 1000.
After submitting the project, based on your automatic request, we will obtain your bag project specifications (i.e. quantity, material, size, logo) and prepare a quotation estimate for you within 1-2 business days. One thing is certain, we stand by our reputation and are one of the most competitively priced bag manufacturers in the industry.
Yes. Our packaging uses a box without a logo by default, of course we also provide customized services. And our products are also repackaged in a transparent plastic bag before boxing, which can also be customized.
For large orders, we can use sea or air freight services. For small orders, we can use express delivery services.
Yes, we can provide turnaround time after approval of the print layout or physical pre-production sample, and provide air or courier services.
We can accept T/T, L/C, credit cards.
Shipping Doubts
Taking 300 backpacks as an example, we ship in about 2-3 days for spot goods; if it is a customized style, our production takes 20-30 days. The specific time is still reduced or increased according to the number of orders.
Yes, orders can be shipped to a different address than the billing address. You can contact us later to change the shipping address (different from the billing address) you entered when placing the order.
The shipping cost is based on an item’s size, weight, shipping method and delivery address.
Backpack Maintenance
Please do notice: our backpack allows machine-wash when without the USB cable, but frequent machine-wash is not advised as it could undermine the work life of your backpack. So keep your backpack tidy and clean in daily use is a good way to maintain it.
The port is a handy access for you to charge your devices without grabbing your power bank out of the backpack.